If your item has arrived damaged or broken, we greatly apologize for the inconvenience. Please contact us (email@example.com) to discuss a remedy. We can ship a similar replacement item or refund you for the cost of the broken item.
We want you to be happy with your order. After shipment, if you change your mind, for any reason, please contact us at firstname.lastname@example.org. If a refund is requested, you will be responsible for the return shipping costs. Please use a trackable shipping service to document shipment of the returned product.
The original delivery costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
30 Day Policy:
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.