Returns

NO-HASSLE Returns

Damaged Product:

If your item has arrived damaged or broken, we greatly apologize for the inconvenience.  Please contact us (contact@montessorivero.com) to discuss a remedy.  We can ship a similar replacement item or refund you for the cost of the broken item.

Customer Choice:

We want you to be happy with your order.  After shipment, if you change your mind, for any reason, please contact us at contact@montessorivero.com.  If a refund is requested, you will be responsible for the return shipping costs. Please use a trackable shipping service to document shipment of the returned product.

The original delivery costs are non-refundable.  If you receive a refund, the cost of return shipping will be deducted from your refund. 

 30 Day Policy:

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.